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Tag Archive for 'ip reputation'

The Legitimate Sender Challenge

Many legitimate senders face an increasing challenge of being designated as spam, even from their opt-in subscribers. People are being inundated with email and may inadvertently designate your emails as spam because they forgot that they have previously opted-in to receive your communications. In other cases, recipients may find it difficult to locate your unsubscribe link and simply find it easier to click the spam designation to remove you from their inbox.

For legitimate senders, it is important that you understand that subscriber behavior can be unpredictable and irrational at times. What was a conscious opt-in action one day can randomly turn into an unconscious spam action the next. The consequence of these actions is that it damages your IP reputation with the ISPs and if repeated, can lead to more drastic results that include delays, blocks and blacklisting.

Here are three best practices for senders to consider:

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What Is Your Email Reputation?

email reputation A good habit to follow before sending your bulk email is to look up the IP reputation of your SMTP service.
IP reputation is the major contributor to delivery rates, especially if you are sending to the largest ISP’s, e.g. Yahoo!, AOL, Hotmail. Statistics show that 83% of the time, sender reputation is the real cause of filtering: by monitoring it you will be able to identify problems affecting your sender reputation, determine the causes, and fix them.

Here are some of the major metrics ISPs look at when managing the message sent into their system:
- volume of emails (illegitimate bulk mail do normally trigger spam filters)
- spamtraps hits (old inboxes that ISPs reactivate specifically to trap spammers )
- invalid address rates (hard bounces)
- complaints rates (how often recipients hit the “report spam” button to response to your message)

The good news is that there are some online services that let you check your IP reputation. We recommend these four Free ones:

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